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Customer Service (REQUIRE CONTENT FROM CLIENT)
- Shipping & Delivery
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Updating Account Information
- Privacy & Security
- Shipping & Delivery
- Speed Stacks Singapore accepts all orders from worldwide, do contact us through the contact us page or email us at info@speedstackssg.com for shipping enquiries. All online orders are posted only on business days during office hour (10.00 a.m. - 6.00 p.m.), this excludes Saturday, Sunday and Public Holidays. On-line orders are posted within 1 and 3 business days from the date of order according to availability of item(s). Delivery to local addresses are fixed at $10 excluding special request for delivery by-hand / same day delivery. Shipping charges is fixed at SGD5.00 per item for orders from Brunei and Malaysia. Overseas customers will have to pay for shipping, taxes and handling charges.
- Returns & Replacements
- We try to be as accurate as possible with all products descriptions. Information provided on each product is supplied by our vendors, if this information is incorrect, please let us know before leaving a negative feedback. We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor's display of any color will be accurate. This is not a retail store, all sales are final. We do not offer refunds on any item unless it is grossly misrepresented. If a refund is given, it will only be for the cost of the item, shipping and handling is non refundable. Restocking and other fees may be charged. If there is a problem, we can work together to resolve the problem, we will make every attempt possible to resolve the issue if we made a mistake.
- Ordering
- When payment is made to an order, you will automatically receive a confirmation email from Speed Stacks Singapore to confirm your order. Speed Stacks Singapore reserved the rights to delay or refuse order where a transaction contains incomplete details, details that cannot be verified or where fraud is suspected. If Speed Stacks Singapore is unable to resolve these issues, a full refund will be made against the card used at the time of purchase.
- Payment, Pricing & Promotions
- We make every effort to ensure that the pricing displayed on Speed Stacks Singapore is correct. However, if an error in the pricing of a product occurred, Speed Stacks Singapore reserves the right to either cancel your order or contact you to arrange payment of any extra sum due, or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by Speed Stacks Singapore at anytime up to the shipment of that order and any related items. Speed Stacks Singapore reserves the right to change the price or promotional free gifts (while stocks last) of our product(s) without prior notice.
- Updating Account Information
- Shopping at Speed Stacks Singapore will be faster and more convenient when you have a Speed Stacks Singapore account. Your account consists of a unique login email and password. When you're logged in, you can easily save items to carts, check the status of an order, and more. It is easy to update your account information. You can click here to view and edit your account information. Please note that any changes that you make will only apply to future orders.
- Privacy & Security
- Speed Stacks Singapore is committed to protecting your private information. Read Speed Stacks Singapore Customer Privacy Policy.
